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Frequently asked some
questions

How can I book a complete trip package (Flight, Hotel, and Car Rental) on your site?

You can easily book all three services together using our multi-service booking tool on the homepage. Simply select your destinations and dates, and the platform will present bundled options, or you can build your package step-by-step by adding the flight, hotel, and car rental separately to your itinerary. Or you can book it on call with our expert agents.

What is your policy regarding flight changes or cancellations?

Our cancellation and change policies are determined by the specific airline, hotel, or car rental provider. You can find the detailed terms and conditions on your booking confirmation page. For assistance with making changes, please contact our 24/7 support team immediately, and we will guide you through the process and applicable fees.

Do you offer support if I encounter an issue while traveling?

Absolutely. We provide 24/7 travel support for all our customers. If you experience unexpected delays, cancellations, or issues with your bookings during your trip, you can contact our emergency line anytime, day or night, for immediate assistance.

How do you ensure I am getting the best price for my bookings?

We leverage proprietary technology to compare prices across thousands of major airlines, hotel chains, and car rental companies globally. Our platform is continuously updated to ensure we provide you with the best available deals and value for your complete travel package.

Can I earn airline miles or hotel rewards points when booking through your agency?

In most cases, yes! As long as you provide your frequent flyer number or hotel loyalty ID during the booking process, you should be able to accrue miles and points for your trip, depending on the specific partner's policies.

What types of car rental insurance are included, and can I add more coverage?

Basic liability coverage is typically included with all car rentals. When you reach the checkout process, you will be presented with optional additional coverage, such as collision damage waiver (CDW) or supplemental liability insurance (SLI), which you can choose to purchase for extra peace of mind.

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